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Fees & Costs for Records

Every member of an association has certain rights to inspect and copy various association records. However, those rights are not absolute, as some records may be validly withheld or redacted by an association. Additionally, an association is entitled to charge a member for certain costs incurred in fulfilling the member’s records request (i.e., copying, mailing and redacting costs); however, the association is generally prohibited from charging the member a fee “that exceeds the amount necessary to defray the costs for which it is levied.” (Civ. Code § 5600(b).)

Copying & Mailing Costs
Where records are copied and mailed by an association in satisfaction of a member’s request, the association may charge the member for the direct and actual cost of copying and mailing the requested records. (Civ. Code §§ 5205(f), 4950(a).)

Redacting Costs
An association may charge the member “an amount not in excess of ten dollars ($10) per hour, and not to exceed two hundred dollars ($200) total per written request, for the time actually and reasonably involved in redacting an enhanced association record.” (Civ. Code § 5205(g).)

Informing the Member of the Anticipated Costs
An association is required to inform the member of the amount of copying and mailing costs, including estimated redacting costs, and the member is required to agree to pay those costs, before providing the member with the requested records. (Civ. Code § 5205(f)-(g).)

Costs for Electronic Transmission of Records
A member has the option of receiving specifically identified records “by electronic transmission or machine-readable storage media so long as those records can be transmitted in a redacted format that does not allow the records to be altered.” (Civ. Code § 5205(h).) In such cases, the “cost of duplication shall be limited to the direct cost of producing the copy of a record in that electronic format.” (Civ. Code § 5205(h).)

Director Record Inspection Rights

A member’s right to inspect and copy various association records is not absolute and may be limited in certain circumstances. (See “Records Not Subject to Inspection.”).  However, Corporations Code Section 8334 gives each board member (each director of the association) the “absolute right at any reasonable time to inspect and copy all books, records and documents of every kind and to inspect the physical properties of the corporation of which such person is a director.”  Thus, unlike regular members of an association, directors generally (1) are not subject to the requirements of Civil Code Section 5205 (i.e., do not have to pay for the costs in producing records), and (2) have broader record inspection rights than regular members (i.e., can inspect executive session minutes).

Limitations
Notwithstanding the term “absolute” under Corporations Code Section 8334, a director’s record inspection rights may still be limited in order to avoid conflicts of interest, to protect privacy concerns, and/or to protect the association from tortious acts and breaches of fiduciary duties by the director.

Avoid Conflicts of Interest:
“…a corporate director does not have the right to access corporate documents covered by the attorney-client privilege that were generated in defense of a suit for damages that the director filed against the corporation.” (Tritek Telecom, Inc. v. Superior Court (2009) 169 Cal.App.4th 1385, 1387.)

A director’s absolute right to inspect and copy corporate records “is subject to exceptions and may be denied where a disgruntled director announces his or her intention to violate his or her fiduciary duties to the corporation…” (Tritek at 1390.)

Protect Privacy:
A director’s record inspection rights may be limited by the association’s duty to protect the privacy rights of its members in their voting decisions. (Chantiles v. Lake Forest II Master HOA (1995) 37 Cal.App.4th 914, 927 (“…the Association had a duty to guard the privacy of rights of its members in their voting decisions…the Association’s refusal to allow [the director] the unfettered access to the ballots which he demands was not unjustified.”).)

Protect from Tortious Acts:
“Where the corporation determines that an unfettered inspection [by the director] will result in a tort against the corporation, it may decline the request for inspection.” (Havlicek v. Coast-to-Coast Analytical Services, Inc. (1995) 39 Cal.App.4th 1844, 1856.)

*Evidence must Establish Clear Intent to Commit Tort – The mere possibility that information could be used adversely to the corporation is not by itself sufficient to defeat a director’s inspection rights. The evidence must establish the director’s clear intent to use the information to breach fiduciary duties or otherwise commit a tort against the corporation, such that allowing inspection would produce an “absurd result”. (Fowler v. Golden Pacific Bancorp (2022) 80 Cal.App.4th 205, 211.)

Former Directors
A former director loses his/her broad record inspection rights once the former director loses his/her status as a sitting (current) director of the association (i.e., no longer serves on the board.)  This is true notwithstanding the fact that the desired record pertains to a decision or action of the former director or of the board while the former director was serving:

“…current director status is required to pursue current inspection rights.  This line of cases will not allow enforcement of any absolute director’s right of inspection to a former corporate director, when the reason for the inspection right (holding office and performing fiduciary duties as a director) no longer exists.” (Wolf v. CDS Devco (2010) 185 Cal.App.4th 903, 919.)

Membership List

A member’s right to inspect and copy various association records includes the inspection and copying of the association’s membership list. (Civ. Code § 5210(b)(6); Corp. Code § 8330.) The membership list would include the “name, property address, mailing address, [and] email address, as collected by the association in accordance with Section 4041” of all members except for those who have opted-out of the membership list pursuant to Civil Code Section 5220. (Civ. Code § 5200(a)(9).)

Purpose for the Request
The member requesting the membership list must state the purpose for the request, which must be reasonably related to his or her interest as a member. (Civ. Code § 5225.) If the board reasonably believes that the list will be used for another purpose, it may deny the member’s request. If the request is denied, in any subsequent action brought by the member pursuant to Civil Code Section 5235 the association will have the burden to prove that the member would have used the list for purposes unrelated to his interest as a member. (Civ. Code § 5225; Tract No. 7260 Association, Inc. v. Parker (2017).)

Liability for Misuse of Membership List
The membership list is a corporate asset of the association. (Corp. Code § 8338(a).)  Pursuant to Corporations Code Section 8338(a), without consent of the board, the membership list may not be:

(1) Used to solicit money or property unless such money or property will be used solely to solicit the vote of the members in an election to be held by their corporation.

(2) Used for any purpose which the user does not reasonably and in good faith believe will benefit the corporation.

(3) Used for any commercial purpose or purpose in competition with the corporation.

(4) Sold to or purchased by any person.

Any person who misuses a membership list is liable to the association for any damage caused by the misuse, including punitive damages for fraudulent or malicious misuse of the membership list. (Corp. Code § 8338(b); See also “Misuse of Association Records.”)  Where the association prevails in an action based upon the misuse of the membership list, the association may recover its costs and expenses, including reasonable attorney’s fees. (Corp. Code § 8338(d).)

Petition to Set Aside Request
Where an association believes the membership list will be used for an improper purpose, it may petition the superior court for an order setting aside the demand for the membership list. (Corp. Code § 8331.)

Copying & Mailing Costs
The association may bill the requesting member for the direct and actual costs of copying and mailing the membership list.  The association must inform the member of the amount of the copying and mailing costs, and the member must agree to pay those costs, before the association copies and mails the membership list. (Civ. Code § 5205(f)See also “Fees & Costs for Records.” )

Deadline for Production
The membership list must be provided within the time frame specified in Corporations Code Section 8330 (ten (10) business days). (Civ. Code § 5210(b)(6)See also “Deadlines for Producing Records.”)

Email Addresses
Member email addresses are included within the scope of information contained on an association’s membership list, where such email addresses “were collected by the association in accordance with Section 4041.” (Civ. Code § 5200(a)(9).)  Civil Code Section 4041 addresses the annual notice of owner contact information that each owner is required to submit to the association, and which the association must solicit from all members at least thirty (30) days prior to the distribution of the association’s annual budget report. (Civ. Code § 5200(a)(9).)

Membership List Opt-Out
Any member of the association may opt out of having their contact information included on the association’s membership list by notifying the association in writing of the member’s to be contacted by an alternative process. (Civ. Code § 5220.)

Related Links

Access to HOA Membership List Must be for a Proper Purpose – Published on HOA Lawyer Blog (April, 2017)

Email Addresses in Membership Records – Published on HOA Lawyer Blog (December, 2010)

Guarding Your HOA Members’ Contact InformationSample Privacy Policy and Membership List Opt-Out Form provided by Tinnelly Law Group